This picture shows how NOT to use the Skate Helper. While this is fun for parents with little ones, we do not recommend operating the Skate Helper like this. It is not designed to hold that much weight on the front panel. It could warp the Skate Helper. We recommend Skate Patrol be on the ice at all times during public skates when Skate Helpers are being used.

Visiting rinks across British Columbia has been a rewarding experience. I’ve had the chance to speak with many of our customers and learn from their years of industry expertise. One visit that stood out was to Port Coquitlam, where I came across a great example of a Skating Aid Safety Rules sign. It’s something every arena should consider.

Why Arenas Should Post Safety Rules

Having clear, visible safety signage is a simple but powerful way to improve rink safety for everyone. Here are a few takeaways from the Port Coquitlam signage and feedback from our Skate Helper users:

1. Post Skating Aid Safety Rules at All Rinks
Every public rink should have a skating aid safety sign posted. These signs help guide safe behaviour, especially for families and beginners who may be unfamiliar with proper use.

2. Always Have Skate Patrol Present
During public skate sessions, especially when Skate Helpers are being used, a Skate Patrol should be present on the ice to monitor behaviour and provide assistance when needed.

3. Avoid Unsafe Use of Skate Helpers
While it may seem fun or convenient, Skate Helpers are not meant to be sat on or ridden. This kind of use increases the risk of injury and damages the equipment.

4. No Bumper Cars on Ice
Skaters should not be allowed to tip, push, or crash into each other using Skate Helpers. They are not toys and should be used only for balance and support.

What Our Customers Are Saying

We asked one of our longtime BC customers what they felt was missing from the Skate Helper. Here’s what they said:

“I can’t think of anything that’s missing. Skate aids are important because they remove barriers and provide support for those who are anxious, new to skating, or have disabilities. The Skate Helper is the perfect tool — combined with proper staff instruction — to help create an inclusive skating experience. It allows people of all abilities to participate alongside their peers during public or school skates.”

This type of feedback reinforces the mission behind Skate Helper: to make skating safer and more inclusive for everyone.

Final Thoughts

If your rink doesn’t already have Skating Aid Safety Rules posted, now is the time to create and display them. Doing so helps set expectations, prevent injuries, and promote a safe, welcoming environment on the ice.

Do you have safety tips or success stories from your rink? We’d love to hear from you — feel free to reach out and share your experience!

For over 18 years, we’ve been in business, learning invaluable lessons from our customers. One thing stands out: the Skate Helper is more than just a skating aid—it’s a versatile tool that can generate additional revenue for ice rinks. Whether you manage a community arena or a private facility, here are three proven strategies to maximize your investment in Skate Helpers while enhancing the skating experience. Read more

Visiting New York City in early December was a dream come true, and one of the top experiences on my bucket list was ice skating at Wollman Rink in Central Park. The moment I stepped onto the ice, I was captivated by the stunning backdrop of the NYC skyline, making this skating experience truly unforgettable.

Not only is Wollman Rink a world-famous ice-skating destination, but it also happens to be a valued Skate Helper customer. I was thrilled when Andrew, a key member of the Wollman Rink team, was available to meet up and chat about their operations.

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Many ice arenas use two Skate Helpers stacked together in their adaptive skating programs and for adult-only skates. Below, in red, is a testimonial from our customer Chris at the Scottsville Ice Arena in NY:

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I recently visited the Kirkland, WA location of my new customer Sno-King Ice Arenas. They have three locations in WA.

They offer learn to skate and learn to play hockey programs. They are truly a community rink. The Kirkland location is in a mall, which is interesting. There were lots of food options for parents waiting during practices. Factory Donuts next door was a big hit with the kids and parents. I did try the glazed donuts and they were amazing.

Sno-King does a great job at advertising their programs. Lots of flyers were at the entrance listing camps and classes available.

The facility was clean and inviting. Lots of parents were there the day I visited as there as a figure skating competition taking place.

Ice arenas can do so much with marketing and social media to remind parents of all the different programs being offered. Sno-King is a great example of a community rink that brings the community together.